Before items are returned, you must first obtain a Return Authorization Number from our Band Shoppe Customer Care Department by filling out the returns form (or contacting us directly). You will receive an email from the Customer Care Team with further instructions and your RA number.
Then, send the item/s back to us at:
8900 HWY 65 STE 2
Cynthiana, IN 47612
Remember: Band Shoppe cannot accept returns unless a Return Authorization Number has been issued. All packages returned without a Return Authorization Number will be refused.
In line with our Returns Policy, all postage costs for returns must be covered by you. We recommend using a trackable postage service (such as FedEX, USPS, or UPS). That way you can make sure your gear is safely on its way to us!
Products are your responsibility until they reach our office, so please ensure everything is packed securely. You may want to use a postal service that insures you for the value of the items you are posting. Unfortunately, Band Shoppe cannot be responsible for lost items being returned.