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Contact the Credit Department

Our Credit Department can help you with any account issues, such as balance inquiries, collections, and order invoices. *Please do not send sensitive account information through the contact form or email.

Business Hours

Monday – Friday, 8:00 am – 5:00pm CDT

Tax Exemptions

If you feel your order qualifies for a Sales Tax Exception, contact us before submitting your order. We are unable to refund sales tax without a full order return. To set up your online account for sales tax exemption, we require a copy of your Sales Tax Exemption Certificate with the Sales Tax Exempt ID number, billing/shipping address, and your school or organization name. If you haven’t created a Band Shoppe login, please do so prior to completing this form.

Submit your tax exemption form here.

Purchase Orders
Band Shoppe can only accept Purchase Orders from state-recognized schools or districts. Be sure your Purchase Order includes the PO number, billing address, shipping address, and a list of items you are purchasing. Order forms must include the product code, size, color, gender, the approved dollar amount (with shipping and handling charges), and an authorized signature.

Submit your Purchase Order here.

View Our Catalog

Did you know that the newest Band Shoppe catalog is also available to view online or download? Click Here to Check it Out!

Contact Information

Phone is much faster than email! For immediate assistance, contact the Credit Department during normal business hours.



  • toll-free: (800)874-3635
  • local: (812)963-5674

Mailing Address

Band Shoppe
P.O. Box 428
Cynthiana, IN 47612-0428

Email Us

[email protected]

Contact Band Shoppe Credit Department

Please fill out our online form and our Credit Team will get back to you as soon as possible. Allow approximately 1 to 3 business days for a response.

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