We determine the most economical shipping carrier for your order. Most items are shipped by UPS or USPS Priority Mail. Some larger items ship by truck carrier. We have adjusted our shipping methods to offer the best possible value. Click here for shipping zones.

With a few exceptions, we don’t charge our customers extra for heavy or oversized items delivered using our Standard Service. You will pay only one shipping and handling charge that is based on the total value of your order. Click here for shipping chart.

Most items ship via UPS or USPS Priority Mail. Transit time depends on the service you select. Credit card orders are processed immediately and in stock items will ship within 24 hours. Packages typically arrive in 2-5 business days depending on your location. Custom items are produced on a manufacturing schedule. If you need your order by a specific date, please consider upgrading your shipping to insure timely arrival. We cannot guarantee the exact arrival date of orders shipped using our Standard Service. Items shipped by truck carrier may take up to 2 weeks.

If you provided an email address when the order was placed, we will make every effort to send a notice when the items have shipped. The notice will include your tracking number and a link to the carrier’s website so you can track the progress of your order. As we ship your items from many warehouses, we may not be able to provide this information for every item on your order. Please call Band Shoppe’s Customer Care Department at 1.800.457.3501 to inquire about the status of your order. You can also track your order on our website at www.bandshoppe.com.

At Band Shoppe, we take great care packing and shipping your merchandise to insure your order arrives safely. If you suspect shipping damage when you receive your order, please take the following steps.

1. Ask the delivery driver to note the damage at the time of delivery if possible.

2. If the item was shipped via truck carrier, please note the damage on the bill of lading prior to signing. If the item appears to be badly damaged, please call Band Shoppe Customer Care at 1.800.457.3501 for further assistance before the driver leaves your facility.

3. Open all packages immediately and save all shipping and packing material.

4. Notify Band Shoppe's Customer Care Department for replacement of your damaged items. Please call 1.800.457.3501 or email us at wecare@bandshoppe.com .